We build AI automation for a living. We also talk clients out of roughly half the AI features they arrive wanting.
The test is short. What process costs measurable time or money today? What does 'good enough' look like for an automated answer? Who owns the knowledge when the model is wrong?
If those three questions don't have owners, you're buying a demo — not a system.
Guardrails aren't optional
Escalation paths, evaluation sets and cost caps belong in the first release. Shipping a chat box without them is how teams lose trust in week two and never recover.
Start with the leak
Document re-keying, support deflection, triage — these survive scrutiny. 'Add AI to the homepage' usually doesn't. Our consultant is designed to route you toward the former.
Bring the bottleneck, not the buzzword. We'll tell you if the model earns its keep.